Email Template for new parents

Email Template for new parents

Please find below a Parent Email / Letter Template you can use to tell your parents about aimy Plus

Please find below our recommended "parent email template" that you can use and edit accordingly to communicate with your parents.


The blue highlighted sections are where you need to insert your programmes information:


Email Subject: IMPORTANT: We are changing the way we do bookings at [Your Company Name].


Dear [Parent Name],


From the start of [Term Name/Week Name], we will be launching an exciting new online system to manage the way we look after your bookings, it's called aimyPlus. This is a cloud-based online software system and offers us all many benefits including your very own Parent Portal where you can now manage your profile online such as:


  • Register your profile

  • Update your personal information (mobile numbers and addresses etc)

  • Enrol your child/ren

  • Make online bookings

  • Make online Payments (if available)

  • View current bookings

  • View outstanding invoices

  • Privately view photos we upload of your child enjoying our programme. (optional - delete if you want)



DUE TO INCREASED REQUIREMENTS SET ON US BY THE MINISTRY OF SOCIAL DEVELOPMENT YOU MUST BE REGISTERED, ENROL AND BOOKED FOR [TERM NAME] USING AIMY PLUS BEFORE [XX MONTH, YEAR]



This process should only take you about 10 mins and the good news is you only have to fill out our registration / enrolment form once!



Here's what you need to do:


------ (Select one of the below two sections and delete the other ) ------


  1. Go to our website [insert your website URL] and click the [Book Now Button]


  1. Once you reach the registration page, click the purple "Register Now" button.  


--------------------------------------------------------------------


  1. Go to the following link address https://[youraimyplusurl].aimyplus.com


  1. Click the purple "Register Now" button.


--------------------------------------------------------------------


  1. Follow the registration process and enrol your child/ren


  1. After this has been done, click on your dashboard in the Menu Bar at the top of the screen, now you can make a booking :)


  1. Click on the "Make a booking" button and complete the booking into the desired programme


  1. Once completed, your booking is now pending and will be confirmed within 24 hours.


Next - enjoy exploring your Parent Portal and finding out all the neat things you can do and see!


See attached document of our video guides to get you up and running on our new aimyPlus parent portal! (this is the pdf attachment)


If you have any queries regarding the above new registration and booking process, please do not hesitate to call us.


Kind Regards,

The team at

[Your Company Name]

[Your Company Phone Number]

[Your Company Email address]


Inline image 2
    • Related Articles

    • Fast Booking Template

      Fast Booking Template allows you to customise a booking and save it so your customers have a fast and easy way to book into your programme.  A good use of this is to make template bookings for bookings that are made regularly. For example, a full ...
    • Registration & Enrollment

      Parents can register themselves or admin of a site can do it through parent management. Parent management is where a list of parents registered at a site can be viewed. Parent Management You can also register new parents in Parent Management by ...
    • Organisation Set Up

      Most of a site’s setup is done in Settings. This is also where the network of your sites will show. The tabs down the side are Network, General Information, Registration, Booking, Billing, Payments, Invoicing, Subsidy, Tablet,  Messaging, ...
    • Communicating with Parents

      This article explains the recommended process for communicating with your parents regarding how they can access aimy Plus. We have created an email template to help you in the communication with your parents, you can view it here. This is a generic ...
    • Invoice Settings

      The invoice settings contains four parts,  Invoice frequency/Billing period, invoice date, generate date and due date. You find the invoice settings from the settings cog top right and then select invoicing. Invoice Frequency/Billing Period This ...